CRM and SCM

Although both CRM and SCM are types of software systems that help manage information, they are used in completely different ways. CRM stands for Customer Relationship Management, whereas SCM stands for Supply Chain Management. One focuses on information regarding customer interactions and the other focuses on information regarding inventory and the management of goods. George Pickard describes each of the systems on eHow.

Source: http://www.ehow.com/about_6685635_difference-between-crm-scm.html

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